Version 1.0
PRIVACY POLICY
Arte Inc. (hereinafter referred to as the “Company”) establishes the following Privacy Policy (hereinafter referred to as the “Policy”) regarding the handling of personal information of users in the services provided by the Company (hereinafter referred to as “the Service”). This Policy explains what personal information the Company collects, how it is used and shared, and how users can manage their personal information. Please ensure you read the entire document before using the Service.
1. Business Information
Corporate Name: Arte Inc.
Address: 42-2 Hayakita Kita-machi, Yufutsu District, Hokkaido
Representative: Yojiro Koga
2. Scope of Personal Information
In this Policy, “personal information” refers to information about individual user, including but not limited to name, address, phone number, email address, gender, and occupation. Even if the information alone cannot identify the user, it shall considered personal information if it can easily be matched with other information, resulting in the identification of an individual user. Users can choose whether to provide their personal information for the use of the Service. However, if necessary information for the provision of the Service is not provided, the Service may not be available.
3. Purpose of Using Personal Information
a. to analyze browsing and purchasing history information to inform users about new products and services suitable for them in tourism and e-commerce businesses. Also, to create and possibly publish statistical data in a format that does not identify individuals, for the development of new services and other business purposes.
b. to inform users about new features, updates, and campaign information of the Service through email.
c.to contact users as necessary for maintenance related to the Service.
d. to respond to comments and inquiries from users regarding the Service.
e. to identify users who violate the Terms of Use and to refuse service to those who use the Service for fraudulent or improper purposes.
f. to bill users for any incurred charges.
The purpose of using personal information will only be changed when it is deemed reasonable based on the relevance before and after the change. If there are changes to the purpose of use, users will be notified through the Company’s prescribed methods and also will be posted on the website.
4. Methods for Notification/Publication or Obtaining Consent, and Request for Discontinuation of Use
Users can request the discontinuation of the use of all or part of their personal information by making the specified settings in the Service. In such cases, the Company will promptly cease the use of the information in accordance with the prescribed procedures. However, for certain information that is fundamental to the Service, the collection will only cease if the user formally withdraws from the Service using the prescribed methods.
5. Measures to Securely Manage Personal Data
The Company strives to keep personal information accurate and up to date and has implemented education and training for all employees and executives to protect against unauthorised access, alteration, leakage, loss, and damage. Protection regulations of personal information are established, and regular inspections are conducted for on-site management.
6. Joint Use of Personal Data
The Company will share personal data as follows:
・Person responsible for managing personal data: Yojiro Koga, CEO of Arte Inc.
・Purpose of use by those who jointly use the information: same as the purposes mentioned above.
・Used personal information: Name, address, phone number, email address.
・Scope of those who jointly use the information: Collaborating and partner companies.
7. Provision of Personal Data to Third Parties
Except in the following cases, the Company will not provide personal information to third parties without obtaining prior consent of the user:
・when required by law
・when it is necessary to protect a person’s life or property.
・when it is particularly necessary for improving public health or promoting the sound growth of children.
・When it is necessary to cooperate with a national institution, a local public entity, or an individual or entity entrusted by them to execute the affairs prescribed by laws, and obtaining the person’s consent is likely to impede the execution of those affairs.
・When the following matters have been notified or announced in advance to the user, and the Company has notified the Personal Information Protection Commission:
a. the provision to third parties as a purpose of use.
b. items of personal data to be provided to third parties.
c. means or methods of provision to third parties.
d. stopping the provision of personal information to third parties upon the user’s request
e. method of accepting the user’s request
8. Handling of Anonymously Processed Information
When creating anonymously processed information (information processed in a way that cannot identify specific individuals and cannot be restored), the Company shall:
・properly process information according to the standards prescribed by laws.
・take safety management measures according to the standards prescribed by laws.
・publicly announce the items of information about individuals included in the anonymously processed information
・prevent the information from being used to identify the individuals by cross-referencing it with other information
9. Disclosure and Correction of Personal Data
The Company will disclose personal information to the users without delay upon their request. If a user wishes to be notified of the purpose of use of personal information, or requests correction, addition, deletion, cessation of use, or cessation of provision to third parties, the user shall follow the procedures below by sending the following documents to the inquiry contact address:
・Request form for disclosure, etc., of personal data
・Copy of an identification document (driver’s license, My Number card, residence card, special permanent resident certificate, passport, or other ID with photo).
・Fee (500 JPY per request as a clerical fee).
Mailing address
059-1506, 42-2 Hayakita Kita-machi, Yufutsu District, Hokkaido, Japan
Arte Inc.
10. Consultation and Complaints Regarding the Handling of Personal Information
For questions, clarifications, complaints, or other inquiries regarding the handling of personal information by the Company, please contact us via the contact form.
11. About SSL (Secure Socket Layer)
The Company’s website supports SSL, encrypting communications between web browsers and web servers. Personal information entered by users, such as names, addresses, and phone numbers, is automatically encrypted.
12. Acquisition of Access Logs
The Company’s website records access logs, which are information about the computers of visitors. The access logs are used for the following purposes:
a. to identify and resolve issues occurring on the web server.
b. to improve the website.
c. to use them, in an anonymous form, for statistical materials on website usage.
d. to customize content distribution such as advertisements and emails, and to display information on the website
13. About Cookies
Cookies are data sent from a web server to a web browser. By referring to cookies, the web server can identify the user’s computer, allowing for efficient use of the Company’s website. The files sent by the Company’s website as cookies do not contain information that can identify individuals. It is possible to disable cookies through the settings of your web browser.
14. Establishment and Revision Date of the Privacy Policy
Established: February 15, 2024
15. Procedure for Changing the Privacy Policy
The Company will review the operational status of handling personal information as necessary and strive for continuous improvement, and may change this Policy as needed. If the Company changes this Policy, it will notify users of the changes. If a user uses the Service or does not cancel their registration within 14 days after the notification of the changes, they are deemed to have agreed to the changes in this Policy.
16. Disclaimer
・While the Company strives to ensure the accuracy of the information on its website, it assumes no responsibility for any actions taken by users based on the information from the website.
・The Company is not responsible for any damage to users or third parties resulting from the use of its website.
17. Copyright and Portrait Rights
All content, including text and images on the Company’s website, is protected by copyright. Unauthorised use or reproduction is prohibited.
18. Links
Links to the Company’s website are freely permitted. However, depending on the content of the website, the Company may refuse the establishment of links.